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Privacy Policy

 

Last Updated: December 1, 2024

 

JUVO IMMIGRATION (“us”, “we”, or “our”)  values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our website and services, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We collect personal information necessary to provide immigration-related services. The types of information we may collect include:

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a) Personal Information

  • Full name, date of birth, and contact details (email, phone number, address).

  • Government-issued identification (passport number, Social Insurance Number).

  • Immigration history, including visa or permit details.

  • Educational and employment records.

  • Financial information (if required for application purposes).

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b) Non-Personal Information

  • Browser type, device information, and IP address.

  • Cookies and website usage data (e.g., pages visited, time spent).

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2. Purpose of Collection

We collect your information for the following purposes:

  • To provide immigration consulting services.

  • To prepare and submit applications to government agencies.

  • To assess eligibility for immigration programs.

  • To communicate updates, respond to inquiries, and manage client relationships.

  • To comply with legal and regulatory obligations.

  • To analyze website traffic and improve our services.

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3. Consent

Your information may be shared only under the following circumstances:

  • Service Providers: With trusted third parties who assist in providing services (e.g., legal advisors, government agencies).

  • Legal Obligations: When required by law or to protect the rights of JUVO IMMIGRATION.

  • Consent: With your explicit consent for specific purposes.

We will never sell or rent your personal information to third parties.

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4. How We Use and Share Information

We use and share your information only as necessary to deliver our services. Information may be shared with:

  • Government agencies and immigration authorities for application purposes.

  • Trusted third-party service providers (e.g., designated learning institutions, school advisors).

  • Regulatory bodies as required by law.

We do not sell, rent, or disclose your personal information to unauthorized third parties.

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5. Data Retention and Security

Our website may use cookies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

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a) Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal obligations.

  • Resolve disputes and enforce agreements.

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b) Security Measures

We implement robust technical and organizational safeguards to protect your information, including:

  • Encryption and secure storage for digital and physical files.

  • Restricted access to sensitive data.

  • Regular security assessments and data audits.

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6. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Withdraw consent for data collection or processing.

  • Request the deletion of your personal information, subject to legal retention requirements.

To exercise these rights, contact us at the details provided below.

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7. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance user experience.

  • Analyze website traffic.

  • Offer personalized content.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your access to certain website features.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

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9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without verifiable parental consent. If you believe a child has provided us with personal information, please contact us immediately.

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10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly. Your continued use of our services constitutes acceptance of the updated policy.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

JUVO IMMIGRATION
Email: admin@juvoimmigration.com

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This Privacy Policy is legally binding and applies to all services provided by JUVO IMMIGRATION, including online and offline activities. Ensure you regularly review this document to stay informed of any changes.

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